msiconsultinggrp.com

Contingency Hiring

Client Background

A fast-growing e-commerce startup needed to scale its workforce quickly to meet seasonal demands, improve customer experience, and expand operations into new markets.

Industry: Retail & E-commerce
Location India
Services used: Recruitment, Contingency Hiring, Talent Pool Management

Challenges

Solutions

High Talent Demand: Required a large pool of skilled logistics and customer support professionals to manage seasonal peaks

Tight Timelines: Hiring deadlines were critical to ensuring operational readiness for the busiest sales period.

Diversity Goals: Struggled to attract a diverse workforce aligned with company culture.

Activated a contingency hiring strategy to rapidly source talent from diverse and qualified pools

Optimized hiring timelines by leveraging pre-screened candidates from our database, reducing time-to-hire by 30%.

Implemented cultural fit assessments to ensure the selected candidates aligned with the company’s values and diversity goals.